Civic Desk
SmallGovernment · Municipal team, citizens
Citizen request and complaint tracking for municipalities.
Built in this build
- Status by tracking number
- Announcement feed
- Request management
- Category list
- Settings
- Category detection from photo/text
- Route to crews by location
- Simple request summary
Vision (needs external services)
- Request report (photo+location)
- Notify citizens on resolution
- Photo upload
- Citizen report (photo)
The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.
Customer features
- Request report (photo+location)
- Status by tracking number
- Announcement feed
Admin modules
- Request management
- Category list
- Settings
AI capabilities
- Category detection from photo/text
Automations
- Route to crews by location
- Notify citizens on resolution
Analytics & reports
- Simple request summary
Integrations
- Photo upload
Mobile
- Citizen report (photo)
Roles & permissions
- Unit lead
- Citizen
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