Refund Chase
SmallTravel · Agency operations and finance
Chase supplier refunds on cancellations to the end; leave no money on the table.
Built in this build
- Cancellation and refund claim log
- Refund deadline tracking
- Pending amount list
- Supplier refund policies
- Status stages
- Drafts eligible refund amount from cancellation terms
- Total uncollected refunds
Vision (needs external services)
- Reminder for unanswered refund claims
- Email reply draft
The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.
Customer features
- Cancellation and refund claim log
- Refund deadline tracking
- Pending amount list
Admin modules
- Supplier refund policies
- Status stages
AI capabilities
- Drafts eligible refund amount from cancellation terms
Automations
- Reminder for unanswered refund claims
Analytics & reports
- Total uncollected refunds
Integrations
- Email reply draft
Mobile
- Update refund status on phone
Roles & permissions
- Operations
- Finance
Travel →
Deposit Lock
Track tour deposits and balance-due so last-minute cancellations don't cost revenue.
Sea Charter
Bookings and season calendar for boat and yacht charters.
Tour Ops
Tour operator: full operation with tour calendar, allotments, guides and agency sales.
Supplier Due
Never miss a supplier payment deadline; a cancelled allotment is lost revenue.
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