Lesson 10 / 125 min read

Email: transactional and campaigns

The difference between a one-off notification and a bulk announcement.

Two kinds of email

TransactionalCampaign
WhenWhen something happensWhen you send it
RecipientOne personRegistered users
ExampleBooking confirmationNew season announcement
Unsubscribe
Sends in background

A campaign's path

Write
Subject + message
Draft
The audience is frozen
Send
In batches, in the background
Track
How many sent, how many failed
Try it yourself

Try it yourself: your first campaign

Safely send your first bulk email to a small audience.

  1. 1On a published, email-enabled app, create an account with your own address.
  2. 2In the management console: Campaigns → New campaign.
  3. 3Write a short subject and message, then create the draft.
  4. 4Check the recipient count and send.
  5. 5Open the email in your inbox; try the "Unsubscribe" link.
What you should end up with

You see exactly how the send looks and that the opt-out works — the right order before mailing a real audience.

Key takeaways

  • Transactional mail follows an event; a campaign is a bulk send you start.
  • Campaign sending continues in the background — you can close the page.
  • The unsubscribe link is mandatory and never expires.

Related topics

Still stuck? Ask the assistant in the corner, or browse the FAQ.