Fix Track
LargeRetail · Service owner, technicians, customers
Repair center: full service back office with device intake, diagnosis, parts and handover.
Built in this build
- Online fault report and appointment
- Status lookup by ticket number
- Quote approval (repair/return)
- Warranty lookup
- Repair history
- Device intake form (serial, accessories, photos)
- Technician assignment and job board
- Diagnosis/repair notes with time logs
- Spare part stock and procurement
- Warranty and return management
- Probable-cause list from fault description
- Cosmetic condition note from intake photos
- Average repair time
- Technician efficiency and parts cost
Vision (needs external services)
- Handover notification with QR slip
- Quotes/invoices and collections
- Email on status change
- Pending quote reminder
- QR service slip
- PDF quote
The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.
Customer features
- Online fault report and appointment
- Status lookup by ticket number
- Quote approval (repair/return)
- Handover notification with QR slip
- Warranty lookup
- Repair history
Admin modules
- Device intake form (serial, accessories, photos)
- Technician assignment and job board
- Diagnosis/repair notes with time logs
- Spare part stock and procurement
- Quotes/invoices and collections
- Warranty and return management
AI capabilities
- Probable-cause list from fault description
- Cosmetic condition note from intake photos
Automations
- Email on status change
- Pending quote reminder
Analytics & reports
- Average repair time
- Technician efficiency and parts cost
Integrations
- QR service slip
- PDF quote
Mobile
- Technician mobile job board
- Customer mobile status
Roles & permissions
- Owner
- Technician
- Customer
Retail →
Rent Kit
Simple stock and return tracking for equipment rental.
Lay Away
Track layaway holds, deposits, and installments so reserved goods and payments aren't lost.
Click Collect
Reserve online and pick up in store to turn missed click-and-collect sales into revenue.
Goods In
Check deliveries against the packing slip to catch short counts and price gaps at receipt.
Describe what your business needs — DevAny does the rest
Define it, build it, run it — and take it anywhere.