Cargo Claim

Medium
Logistics · Transport firm, logistics operations, customer service

Record damaged and lost cargo claims with photos and track them within deadline.

Coding Ideas

Built in this build

  • Photo damage/loss record with notes
  • Claim status and filing deadline
  • Open and resolved claim list
  • Claim type and payout setup
  • Damage report per carrier
  • Drafts damage type and claim from a damage photo
  • Damage cause and payout summary

Vision (needs external services)

  • Alert for claims nearing filing deadline
  • PDF claim file export
  • Capture damage photos and log on site

The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.

Customer features

  • Photo damage/loss record with notes
  • Claim status and filing deadline
  • Open and resolved claim list

Admin modules

  • Claim type and payout setup
  • Damage report per carrier

AI capabilities

  • Drafts damage type and claim from a damage photo

Automations

  • Alert for claims nearing filing deadline

Analytics & reports

  • Damage cause and payout summary

Integrations

  • PDF claim file export

Mobile

  • Capture damage photos and log on site

Roles & permissions

  • Operations lead
  • Customer rep

Logistics

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