Cargo Claim
MediumLogistics · Transport firm, logistics operations, customer service
Record damaged and lost cargo claims with photos and track them within deadline.
Built in this build
- Photo damage/loss record with notes
- Claim status and filing deadline
- Open and resolved claim list
- Claim type and payout setup
- Damage report per carrier
- Drafts damage type and claim from a damage photo
- Damage cause and payout summary
Vision (needs external services)
- Alert for claims nearing filing deadline
- PDF claim file export
- Capture damage photos and log on site
The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.
Customer features
- Photo damage/loss record with notes
- Claim status and filing deadline
- Open and resolved claim list
Admin modules
- Claim type and payout setup
- Damage report per carrier
AI capabilities
- Drafts damage type and claim from a damage photo
Automations
- Alert for claims nearing filing deadline
Analytics & reports
- Damage cause and payout summary
Integrations
- PDF claim file export
Mobile
- Capture damage photos and log on site
Roles & permissions
- Operations lead
- Customer rep
Logistics →
Fleet Works
Fleet operations: full logistics back office with vehicles, drivers, trips and maintenance.
Aqua Route
Subscriptions, routes and empties/deposit tracking for water and LPG delivery.
Freight Audit
Check carrier invoices against agreed rates so overcharges and errors get recovered.
Fleet Check
A pre-trip vehicle checklist with photos.
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