Inbox Triage
SmallAI in first buildAI · Support/operations teams
Sorts incoming requests by urgency and topic and routes them.
Built in this build
- Paste/enter requests
- Urgency and topic labels
- Owner assignment
- Topic and routing rules
- Request list
- Settings
- Urgency/topic extraction from a request
- Reply draft suggestion
- Topic and response-time summary
Vision (needs external services)
- Instant alert on urgent requests
- Email notifications
The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.
Customer features
- Paste/enter requests
- Urgency and topic labels
- Owner assignment
Admin modules
- Topic and routing rules
- Request list
- Settings
AI capabilities
- Urgency/topic extraction from a request
- Reply draft suggestion
Automations
- Instant alert on urgent requests
Analytics & reports
- Topic and response-time summary
Integrations
- Email notifications
Mobile
- Mobile request board
Roles & permissions
- Manager
- Agent
AI →
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Match Mate
Auto-match invoice, PO and delivery note and catch price and quantity gaps.
Describe what your business needs — DevAny does the rest
Define it, build it, run it — and take it anywhere.