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Hospitality·Dubai Creek Harbour, UAE

ReviewHubTier: Advanced·Boutique hotel · review management

Guest feedback and review management for a waterfront hotel: a 30-second QR survey, a review invitation for every guest, and complaints turned into follow-up cases the team can close.

Closest blueprint: Guest Sense
Try the live demo (opens in a new tab)Copy this project to your account
← Simpler versionJust starting out? QR Survey is the Essential version of this app.Lumina · Boutique hotel · guest survey
Try the live demo (opens in a new tab)
ReviewHub customer view for Auria Dubai, on a phone

Fictional business, sample data. Auria Dubai is not a real business and every record in the demo is sample data. Everything you do in the demo stays in your own browser: nobody else sees it and nothing reaches a real business. AI features show sample output in the demo.

Customer view, on the guest's phone.

  • 01A survey per touchpoint: room, reception, Marsa restaurant, pool & beach, hammam & spa
  • 02Stars, NPS, what we got right or could do better, a comment and a staff shout-out
  • 03Comment topics are detected on the device as you type, in English or Turkish
  • 04The same Google and TripAdvisor invitation for every guest, whatever the score
  • 05My feedback: Received → In progress → Resolved tracker with the hotel's replies

The dashboard the owner and staff run the day from.

  • 01Overview: rating, NPS, review-link opens, weekly trend and an AI summary (demo)
  • 02Follow-up cases with priority, assignee, status stepper, notes and history
  • 03Contact the guest by email, WhatsApp or call log, with an AI draft (demo)
  • 04Scores by department, shift and staff, plus a topic × touchpoint heatmap
  • 05Review-invite funnel by score band, survey editor and 5 local QR codes
ReviewHub business view for Auria Dubai, on a phone
Business view on a phone

Three steps in the live demo to see how the two views connect.

  1. Step 1In Customer view, send a 2★ answer with a comment and your contact
  2. Step 2Switch to Business view: open the new case, Contact guest and Send (demo)
  3. Step 3Switch back: My feedback shows In progress with the hotel's reply
Try the live demo (opens in a new tab)A multi-page website for Auria Dubai was built with DevAny too. See the matching website →

  • Midnight#14222C
  • Ivory#F5F1EA
  • Bronze#8A5A22
  • Alert red#B42318

One app, two views
Customer and business live in the same app: a record created on one side appears on the other at once.
Blueprint
This app was built from its own brief; the closest blueprint in the ideas library is linked below. The build button carries this app's brief into the builder.Guest Sense →
Hosting
Runs on its own subdomain inside a sandboxed frame; paid plans can connect a custom domain.demo-reviewhub.devany.app ↗ (opens in a new tab)

The builder opens prefilled with the full ReviewHub brief. Add your business name, services and prices, and let DevAny build the rest.

Copy this project to your accountSee plans