Back Haul

Small
Logistics · Warehouse lead, customer service

Return intake and condition tracking for ecommerce warehouses.

Coding Ideas

Built in this build

  • Return intake records
  • Photo condition checks
  • Return decision flow
  • Return reasons
  • Decision rules
  • Settings
  • Damage assessment from product photo
  • Simple return reason summary

Vision (needs external services)

  • Customer notification after decision
  • Email/SMS
  • Barcode scanning

The build delivers the entire scope above as one coherent application. Items in the vision column require real external services (payments, messaging, integrations) and are not part of this version.

Customer features

  • Return intake records
  • Photo condition checks
  • Return decision flow

Admin modules

  • Return reasons
  • Decision rules
  • Settings

AI capabilities

  • Damage assessment from product photo

Automations

  • Customer notification after decision

Analytics & reports

  • Simple return reason summary

Integrations

  • Email/SMS
  • Barcode scanning

Mobile

  • Mobile return intake

Roles & permissions

  • Lead
  • Customer service

Logistics

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